Chatbots and Conversational AI
Daden have been developing chatbot systems and solutions since the mid 2000s. We have our own lightweight Discourse platform (based around the Artificial Intelligence Markup Language) for simpler and mobile bots, and use the Open-Source Chatscript engine for more complex bots. Our bots are typically developed as web services, so they can be implemented with a wide variety of front-ends (e.g. web, mobile, instant messaging platforms), and you can add text-to-speech or even speech-recognition if you wa t. A visual avatar is entirely optional.
Chatbots can be used in a wide variety of roles within an organisation. Our current interest is around internal uses (see below), but we have also used them in the past for more "traditional" uses such as customer service management. Get in touch if you would like to discuss how chatbots could help your business, and also read our White Papers on them.
STOP PRESS: David (our MD) has recently had a book on Virtual Humans published by Taylor & Francis (USA) in February. You can get more information from the CRC Press website. or from the book's website at www.virtualhumans.ai. The book is available from Amazon and all good academic bookshops!
The Roles that Chatbots can Play...
if you'd like to know more about chatbots and conversational AI can help your business then just get in touch.