We can provide two types of chatbots: those with a closed conversation style, where they always try and bring the customer back to your products and services (and ignore more general questions about life), and ones which support open-ended conversations (where they will try and talk about anything!). We can implement both with either a text only interface (often supported by an image of the "person", a cartoon character, an animal or even an abstract image) or with an animated avatar and text-to-speech interface.
All chatbots include:
- Text interface
- 100 cases detailing knowledge of your company and specific products
- 20 cases with background personality information
- Basic "catch-all" responses and "closed" smalltalk
- News/weather/maths/RSS feeed reading capability
- Hosting on our site
- HTML and/or web services code to embed on your site
- Web based logs and knowledge updates
- Testing and iterative case improvement
- Complete documentation and alongsider training
In addition we can provide:
- Animated Sitepal avatar with customisable look, or bespoke design, and spoken replies with a choice of voices from £100 per annum
- Ongoing log analysis and case development support from £6000 pa
- Interface to virtual worlds avatars from £1000 pa
- Formal training courses from £300 per person
Contact us for a quotation - including optional and bespoke modules and support.
